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Frequently Asked Questions

WHAT IS THE COST PER SESSION?

$200 for 50 minute individual counselling session.

$220 for 50 minute couples counselling session. 

The fees are in accordance with the Psychologists’ Association of Alberta’s fee schedule.

CAN I USE MY INSURANCE?

We don't offer direct billing to your insurance company but services are accepted by most private extended health insurance companies. Please contact your insurance provider to check what your coverage is for psychological services. You will be provided a receipt to submit for reimbursement from your insurance provider. 

WHAT IS THE CANCELLATION POLICY?

ChangePoint Psychology requires a minimum of 24 hours notice for cancelling appointments. Please let us know as soon as possible if you will not be attending your session otherwise you will be automatically billed for half the session. 

HOW DOES PAYMENT WORK?

We accept all major credit cards. Your card will be added on your file upon booking your first session and will be billed at the end of the session. 

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